Pocket Change will be undergoing long-term maintenance from 13:00 on January 27, 2022 (Thursday), and the service will be temporarily suspended.
We sincerely apologize for any inconvenience caused and appreciate your understanding.
Due to recent fee increases for coin exchange service at banks, Japanese yen coin volume for our service has increased significantly. This has put an immediate and unprecedented strain on our operational capacity and begun to negatively impact our ability to offer our base service.
While we actively evaluate more long term solutions, we plan to implement the following short term measures.
① Hardware and Software configuration changes
② Limitations on currency types and/or specific denominations
January 27, 2022 (Thursday) -February 9, 2022 (Wednesday)
The terminal will be unusable during long-term maintenance.
Contact for inquiries regarding this matter.
Pocket Change Customer Service