Pocket Change

About you and us and this Privacy and Policy

"We" are Pocket Change (Japan) Inc., a company registered in Japan, and "we", "us" or "our" shall refer to any user of the Pocket Change website (the "Website") or kiosks we operate ("Kiosks") or our products or services, and "your" shall be construed accordingly. The Website, Kiosks and our products or services are the "Services"
This Privacy Policy describes how data is collected, used and disclosed by us in connection with the Services. Your privacy is very important to you and us. We shall therefore only collect, use and keep your name and other data which relates to you in the manner set out in this Privacy Policy and in a way which complies with the relevant country’s data protection and privacy laws.

Collection of Data

We may collect data about you in various ways:
Data you provide to us. We collect data you provide directly to us, such as your name, email address, user name, passport, password (if applicable), birthday, postal address, post code, phone number, photographs, videos, social media usernames, demographic data, and any other data you choose to provide.
Data we collect when you use our Services. We automatically collect data about you when you use our Services and we may tie this to data we otherwise collect about you. For example, we may collect:

• Transaction data: When you use our Kiosks, we collect data about your transaction, including but not limited to the transaction amount, date, time, and location, and we may take a photograph or video. In some cases (such as a transaction above a certain threshold (which may be €950 or £650 or such other threshold from time to time)), we may also capture images and data using photo or video surveillance cameras installed on or by our Kiosks.
• Log data: When you visit our Website, some data is automatically logged, such as your computer's operating system, Internet Protocol ("IP") address, access times, browser type and language, and the website you visited before our Website.
Data we collect from other sources. We may also receive data about you from other sources and link or combine it with information we collect about you.
We may also collect data from you when you interact with us by communicating with us in any way including (without limitation) on social networking sites where we have an official presence; or otherwise.

Use of Data

We use data collected through our Services for purposes described in this Privacy Policy or disclosed to you in connection with our Services. For example, we may use data about you to:

• operate and allow you to use our Services;
• improve our Services;
• monitor and analyze trends, usage and activities in connection with our Services;
• facilitate your relationship with third parties who offer services that you choose to use;
• respond to your comments and questions you may have and provide you with customer service;
• provide and deliver Services and send you related information, including confirmations, notices,
• communicate with you about new promotions and rewards, upcoming events and other news and information about our Services including with newsletters;
• detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property;
• prevent crime and for the purposes of complying with anti-money laundering / AML laws and regulations and for public safety; and
• link or combine information about you with other information we get from third parties, to help understand your needs and provide you with better service and for training and regulatory control purposes
• By accessing or using our Services or otherwise providing data to us, you consent to the processing and transfer of information to us.

Sharing of Data

We may share data about you with third parties as follows:

• with third party vendors, consultants and other service providers who are working on our behalf and need access to such data to carry out their work for us;
• when you sign up in promotions or with third party services, certain data about you may be displayed publicly, such as your name, photos and any other data you choose to provide;
• in response to a request for data if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
• with crime prevention agencies on request;
• in connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another entity; and
• with your consent or at your direction.
We may also share aggregated or anonymized information that does not directly identify you.Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

Third Party Advertising

The Website may contain advertising of third parties, dedicated pages operated by third parties and links to third party websites or frames of other websites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other websites or services, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Security of Data

We take reasonable measures to help protect data about you in an effort to prevent accidental loss, misuse and unauthorized access, disclosure, alteration and destruction.
You are responsible for protecting against unauthorized access to your password and to your computer.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time for continuous improvement of our Services. If we make any changes, we will change the "Date of Last Revision" date below, and in some cases, we may provide you with a prominent notice (such as adding a statement to our home page on our Website or sending you an email notification). We encourage you to review the Privacy Policy to stay informed about our data practices and the ways you can help protect your privacy.


By submitting data to us and using the Website, you consent to our use of your data and of your party in the manner set out in this Privacy Policy (as amended) and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit the data.

Disclosure, seizure, modification of privacy information

You are able to request for disclosure, seizure, modification of your privacy information accordingly with the Act or Law on the Protection of Personal Information.


You may contact below for any inquiry you have about our Privacy Policy matter.

First Okada Bldg. 3F 4-3-5 Shiba, Minato-ku, Tokyo, 108-0014
Pocket Change Inc.

Date of Last Revision: January 19, 2019.



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